Hi ellenm778
what means did you use to travel ? Found another thread: [BH] Can't visit household/business under certain circumstances | EA Forums - 11972620 where certain means can cause this. This was moved to feedback by the CM so it's by design.
To travel, I nearly always hit M on my keyboard to take me straight to the travel screen. After reading that other post I went to check a variety of other ways to travel; choosing the travel option in the phone, clicking on the building when already loaded into the neighbourhood (my sims live next door to the Sarpong household), and even trying the travel by train or bike options that are available in the Iverstad neighbourhood. But all of which still result in me visiting as a customer despite choosing to visit as a guest.
It might also be worth noting that when I'm already loaded in to the Iverstad neighbourhood, I click on the Sarpong lot next door and choose 'Visit Nia Sarpong/Sarpong household', it doesn't even give me the option of choosing between visiting household or business. I begin travelling there as I would if i had clicked on any regular residential, so you would assume it would take me to their household - and yet when I arrive I am seen as a customer once again.
