My opinion

There is a definite difference between the people who spend their lives and career doing the work to create all the games we play and the executives and bean counters whose decisions govern how the game is made.  Simmers especially those who have played the game for a long time understand this so when there is complaint about the game we aren't directing our ire for the most part to the people who do the hard work. We are expressing our disdain for the people who cut the labor force who checked the game before its released, who dumb down concepts and make obvious and foolish omissions, who charge more for less content, who release things before they are ready and who insist upon creating more and more cosmetic items over objects and ideas that give the game more depth or at least more to do.  These are the same people who refuse to go back (except once) and flesh old pack they knew were a little light because it was the right thing to do. So to be clear the Devs are trying, EA is not.