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LavaFire40
9 months agoRising Rookie
@simsplayer818 Me too, I have a series x that my parents got me for my birthday. I haven't been able to play for a YEAR, and it's upsetting honestly. I have almost all the main packs. I have 25 add ons, on my sims game.
simsplayer818
9 months agoHero
@LavaFire40 Hi there I'm attaching the troubleshooting steps for console here for you.
https://answers.ea.com/t5/Consoles/READ-FIRST-Console-Troubleshooting-Guide-and-Known-Issues-Patch/m-p/12363039#M19682
This is quite an old thread it it may be locked for necroposting so if the troubleshooting steps don't help you, just make a new post in this section:
https://answers.ea.com/t5/Consoles/bd-p/the-sims-4-technical-issues-consoles-en
Just select New Topic and give us as much info as you can about your problem. I'm on Xbox Series X too and I'll keep an eye out for it.
Good luck.
https://answers.ea.com/t5/Consoles/READ-FIRST-Console-Troubleshooting-Guide-and-Known-Issues-Patch/m-p/12363039#M19682
This is quite an old thread it it may be locked for necroposting so if the troubleshooting steps don't help you, just make a new post in this section:
https://answers.ea.com/t5/Consoles/bd-p/the-sims-4-technical-issues-consoles-en
Just select New Topic and give us as much info as you can about your problem. I'm on Xbox Series X too and I'll keep an eye out for it.
Good luck.
- EA_Cath9 months ago
Community Manager
Closing this thread to prevent necroposting. Please feel free to create a new thread in the forums if you still need help.
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