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Kazadoom12's avatar
Kazadoom12
Rising Novice
5 months ago

Error Code 123:d87e5d79:8133f9db

Hi, 

I keep getting the above error whenever I try to travel in my Sims save. It only seems to be happening since the newer update. I've uninstalled The Sims 4 basegame and all the packs which I have purchased and later reinstalled. This 'fixed' the issue for a time, enabling me to once again be able to travel. I have also deleted the save on the chance it was somehow currupted and then went on the last file where everything worked. Again, this worked for a while but then it reoccured again later on. I'm a console user, have no mods or CC, I have many expansion packs, kits and game packs to this. Please can you advise me what more I can do to rectify this with some instructions as some things I may not be familiar with? If not, please let me know if steps are being taken to fix this issue.

Thank you

Karen