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URChacha's avatar
URChacha
Rising Newcomer
7 days ago

Error code:109:c4a2e22:6b4bfacc.

First of all, the loading screen freezes as soon as it opens and then once I start to travel into other areas of the new world it freezes providing error message "The Game failed to load. Error code:109:c4a2e22:6b4bfacc. It is recommended you relaunch the game". It continues to pop up no matter where I go with my sim, I can't even back on my lot. 

I tried clearing cache, create a new folder, delete saves then creating a new game, repairing, uninstalling, switch to direct x9, windows screen, and disable/delete mods. To no avail, it keeps giving me the error even when I go back into the game after I save and exit the game.

This never happened before, and this just started after the EA and Sims 4 updated. I paid so much into this game and I can't even play it! This is ridiculous! 

1 Reply

  • Hi URChacha 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

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