Fix for Owned Packs Showing Up as Unowned in SIMS 4 Game Mode

I spent days and finally found a solution to this that EA or any other support forum will not tell you.  If you use OneDrive you have to go to your One Drive Icon in the menu bar far right bottom corner, go to settings and make sure to go to "Manage Backup" and turn off "Documents" back up, otherwise when you play the game EA looks at your files in one drive and not the files that are on your "C:\Program FIles\EA Games\The Sims 4 folder.   

You first need to uninstall everything, your EA App and SIMS4 program file.  Then go to EA and download the App and when you run all your packs will download again.  Now that your OneDrive is turn off for Documents, everything will get redirected to your C drive and your Desktop Documents.  I highly recommend do not turn back on OneDrive for backing up your documents or it will redirect everything again in there and when you run EA it will show your packs as unowned again.  Hope this helps, I thought it was worth posting because its a deep dive fix that is not easy to figure out.