Forum Discussion

Lielll4's avatar
24 days ago

i cant get in my home

every time i try to enter the house i click on the house it gives mr a loading screen and then bringing me back to the world map. i tried reparing the game in the ea app multiple times ansd it didnt help. i tried re-downloading the game didint help. i tried creating a new modes folder and it also didnt help i relly like if you guys can help me. thanks a lot.

1 Reply

  • Hi Lielll4​ 

    Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.