Hello, I am having troubles with my game. When I start Sims, and select my household the game is stuck in an infinite loading loop. I've tried repairing the game, deleting cache files and starting with a new sims 4 folder but nothing has worked. The saved game has the lot challenges; off the grid and recycle discipline. I don't know if maybe that is the problem. I have no mods or cc. Thanks!

chucles70 Off the Grid is certainly a problem, if not the only problem. So please remove that lot challenge, which you can do in Build/Buy mode, and let me know whether the lot loads. This is the master thread for the OtG issue: https://answers.ea.com/t5/Bug-Reports/OPEN-Off-the-grid-lot-challenge-keeps-lot-from-loading-Error-109/td-p/14051036

Infinite Loading Screen Since Recent Update

15 Replies

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puzzlezaddict
Hero+
9 months ago
chucles70 Off the Grid is certainly a problem, if not the only problem. So please remove that lot challenge, which you can do in Build/Buy mode, and let me know whether the lot loads.

This is the master thread for the OtG issue:

https://answers.ea.com/t5/Bug-Reports/OPEN-Off-the-grid-lot-challenge-keeps-lot-from-loading-Error-109/td-p/14051036
chucles70
Rising Novice
9 months ago
Okay thank you.
How can I go into build mode from the save though? It takes me straight to live mode.
puzzlezaddict
Hero+
9 months ago
chucles70 Choose Load Game rather than Resume, click the house, and you should see an icon to open it in Build/Buy rather than pressing the big Play button.
chucles70
Rising Novice
9 months ago
Thank you! I will try that.
rcoulombe28
Newcomer
9 months ago
Hi did this work for you? I have tried everything so far and nothing is working. Going to try this next!
chucles70
Rising Novice
9 months ago
It fixed it for me! Unfortunately can't use the off grid lot trait which sucks but oh well. Getting rid of the lot trait definitely fixed the issue.
Plutosheart79
New Adventurer
9 months ago
Ugh, I think this is my problem too. I started getting these infinite loading screens on around Friday while playing my favorite lot in Sulani, but at first I was able to crash out of the game and then re-launch and it would load right in, but over time it got progressively worse until I couldn't get in at all. Accessing build mode through the save and turning off the 'Off the Grid' lot trait did solve the problem and allow me to get back to playing the lot.
I play rotationally, and I like to concentrate on different themes with different lots, and for this particular household, I'm actually having fun with the 'off the grid' tropical lifestyle, so I don't want to have to turn it off... :( I just hope it gets fixed soon.
chucles70
Rising Novice
9 months ago
I was using the off grid trait for my eco lifestyle home. Its unfortunate that the lot trait is still so buggy. I do hope they fix it soon though.
Bzzzoe
Rising Newcomer
9 months ago
Omfg, THANK YOU
I've been trying to find why this specific household i'm playing doesn't work for THREE days. I've tried everything, made a fresh ea file, deleted and re installing the game, desactivate smoothing edge, updating drivers, check the RAM, nothing worked, had to check solution in others languages and all and FINALLY i find this one.
and it works.
Kinda pissed cause i lost a lot of time and it was the first time i played using this challenge, it seemed fun. Anyway, thank you cause i can finally go to sleep 🙏
LadyGray01
Seasoned Ace
9 months ago
I encountered this same problem, shortly after the Reaper event started. Loading forever, but it was any household. I had to keep force quitting Sims 4 to get out of it. In my case I was able to generate a new Sims 4 folder and put my save back afterwards and it's playing fine. I assumed that the Reaper event broke something. One of my lots is off the grid and I'm not having any problems now, but I'll keep that in mind should it happen again.