Forum Discussion

DinoRaw03's avatar
DinoRaw03
Seasoned Newcomer
2 days ago
Solved

No option for SpongeBob bundle items when kits are bought separately

I brought the new SpongeBob kits; however, I was unaware of the bundle at the time and therefore didn't get the items it includes, as I got them as separate kits. Is there anything I can do to obtain the bundle items? Is there an email anyone knows to contact? I really like the fish tank, it's got me stuck on what to do... any advice would be appreciated. 

  • Hey DinoRaw03​ , sadly the bonus items are only included if you purchased the bundle 😟 There is no way to get those separately unfortunately.

3 Replies

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey DinoRaw03​ , sadly the bonus items are only included if you purchased the bundle 😟 There is no way to get those separately unfortunately.

  • Denisecurtis's avatar
    Denisecurtis
    Seasoned Traveler
    2 days ago

    If you buy the bundle, it will show you brought duplicate packages . EA returned my money after it showed I had a duplicate items

  • DinoRaw03's avatar
    DinoRaw03
    Seasoned Newcomer
    19 hours ago

    Ah, that's unfortunate. Thank you for letting me know