Forum Discussion

Community Manager

Re: Cannot get new patients at vet clinic in Sims 4 Cats and Dogs

I used to be the same way with troubleshooting!🙂There is a few steps involved in clearing the cache that will differ depending on whether you're using the Origin Client or the Origin website. Which would you prefer to work with for this? I'll do my best to help with those steps.

It would help to better understand the issue also. I mentioned these above but could you include the context for these questions in your reply too please?

Are customers approaching the podium to sign it and just turning away?
When you go to the disallow new patients is it registering there's space on the sign-in podium?
Could you pop up a screenshot of what you're seeing also?

- EA_Lanna

3 Replies

rmbarabash
Seasoned Novice
5 years ago
I mean that nobody comes on the lot so there's nothing to take a screenshot of. I'm using the Origin client. But yes, I will take a screenshot of the podium.
rmbarabash
Seasoned Novice
5 years ago
I think it somehow magically repaired itself when I shut my computer off overnight. I went as other sims and it worked, unlike before. And now the actions seem to be highlighting. Like I said before, I'm technologically challenged.
EA_Lanna
Community Manager
5 years ago
Hi @rmbarabash,

Well that's great news! - the issue being resolved, not the technically challenged stuff ^^
Thanks for looping back in and letting us know how you got on.

Happy simming o/