Re: cant join sparkd challenge

Hi @tulkak, 

Thanks so much for attaching those screenshots. I don't see the same button as in Hollie's image. Let's try some troubleshooting to see if we can help that button appear for you. To start I'll suggest you make a back-up and then repair the game and try it again. If that hasn't helped, let's clear the cache and uninstall/reinstall Origin. I've added the steps below

• Make a Back-Up - EA Help Article
  • Open Windows Explorer/File Explorer and go to your Documents folder, then find the Electronic Arts folder.
    • If you’re uninstalling all of your games and/or Origin, right-click to Copy the entire folder.
    • If you’re only uninstalling one or some of your games, open the folders for those specific games and find the Saves folder. Right-click it and Copy them individually.
  • Paste to the desktop, or wherever else you would like to store your backups.
• Repair Game
  • Select My Game Library in Origin.
  • Right-click on the game tile.
  • Select Repair Game.
• Clear Cache - Please read this EA Help Article It will expand on the steps in more detail. 
• Re-installing Origin:
  • Close the Origin client.
  • Open the Control Panel (find it by searching “Control Panel” in the Start menu).
  • Click on Uninstall a program under Programs.
  • Click on Origin and uninstall.
  • Reinstall Origin, then try installing your game again.

- EA_Lanna