Re: Custom content, newley downloaded isn't showing up (The Sims 4).

@thelewisimmers Some of the CC in that video looked like recolors of Maxis clothing. Recolors won't show up in your game unless you have the game pack with the original version, which is also called a "mesh". Are the CC items missing in your game recolors? If so, are you certain that you have the mesh files?

The YouTube video provided links to the CC creator's websites for the items shown in that video. If you are having problems with a specific creator's items, and you are certain they are not recolors with missing meshes, you can use those links to ask questions directly to the CC creator. I'm familiar with most of the creators listed there and yeah they make some really good stuff! I hope we can figure out how to make these items work for you :D

We can't post links to CC sites here but if you let me know some of the items that are not working maybe I can test them in my game.

@thelewisimmers Are they BGC recolors or are they original meshes? If they are recolors they might be hard to spot in CAS because they'll just be additional swatches to a base game item & you'll only see the regular thumbnail until you click on it for more colors. I have a few like that. They're easier to spot if you filter by "Custom Content" in CAS.

Can you give me a couple examples of the items that are not working so I can test them in my game? No links please, just tell me the names. If they're from that YouTube video then I can try to find them.

@thelewisimmers If I got the right dress then it seems to be working fine in my game. It is BGC and it's not a recolor, it's an original mesh. That CC creator is usually very reliable and she does great work. Here's a screen shot from my CAS room. I also verified it looks fine in live mode. Does this look like the right dress?

If this is the right one, all I can recommend is that you try to download the file again as maybe something glitched when you tried before. The file name should be [stephanine] Lena Dress.package and the file size should be 4.01 MB. Make sure it's a .package file and that it's not compressed in any way and it's placed directly in your Sims 4 Mods folder. If you use sub-folders don't go more than 5 levels deep in your Mods folder or your game won't see it (unless you edit your Resource.cfg file and that is a different topic). That goes for any CC .package file. I only go 2 sub-folders deep in my Mods folder so mine looks like this:

Documents > Electronic Arts > The Sims 4 > Mods > CC > Outfits

Sub-folders are optional but they can be useful in keeping things organized in your Mods folder. Just for reference, if you have any script mods that use .ts4script files they must go no more than 1 level deep.

@thelewisimmers There are a couple of other things you can try fairly easily if you haven't done these already-- clearing your game cache and repairing your game through Origin.

To clear your game cache just delete the localthumbcache.package file from your Sims 4 folder. The game will auto-generate a new cache file the next time you launch it. You can try this first just to see if it fixes your issue. After you have deleted the file, restart your game and try testing in a fresh New Game rather than loading an old save. If you filter your CAS outfits by Custom Content the dress should appear in the "Outfits" category with its own custom thumbnail with the CC creator's name on it. If it works now you can exit without saving.

To repair your game through Origin:

While logged in on your Origin account
- Click on My Game Library
- Right click on the Sims 4 game tile
- Select Repair from the pop-up menu

This will do a scan on all of your Sims 4 system files (not your user files) and compare them to what is on the Origin server. If there are any missing or corrupt files then Origin will replace them. The scan will take a few minutes depending on your computer hardware. Wait for it to scan the base game and all of your packs. If you want to be extra cautious make back-up copies of your Saves, Tray, and Mods folders and keep them in a safe place like your desktop or an external drive before you do the repair. You shouldn't need them but I always do this just to be extra careful about things.

When the scan is done do a quick test on a fresh New Game.

If neither of these steps work then you might have to test to see if there is any other mod or CC in your Mods folder that is causing problems. It's a little more work but still fairly easy to do & we can go over that if clearing the cache and repairing through Origin do not fix things first.