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farrino's avatar
farrino
Rising Novice
1 day ago

royalty and legacy & the new kits are not visible in the store menu

On the store tab there is an advert above the packs for royalty and legacy which takes you to the ea app but under the expansions section royalty there is no clickable image for any of the new packs. i havent purchased the packs yet because i dont know if they will show up if i do buy them.

gameplay issue
ui (user interface)

5 Replies

  • crinrict's avatar
    crinrict
    Hero+
    2 hours ago

    Does it show in EA app and can you buy it there ?

    What country are you guys in ?

  • poetrygirlclub's avatar
    poetrygirlclub
    Seasoned Newcomer
    1 day ago

    i have the same problem. i've tried to reinstall and repair the game but that didn't work. it's so sad bcs i was looking forward to play with the new expansion :(

  • farrino's avatar
    farrino
    Rising Novice
    1 day ago

    I have also tried clearing cache through the ea app and repairing my game prior it doesn.t show up

  • farrino's avatar
    farrino
    Rising Novice
    1 day ago

    Hi,
    - I removed all my mods but it still does't show up in the expansion tab
    - I'm on PC
    - Game version 1.121.361.1020 DX 11

    Here's a screenshot of the expansion pack menu. The kits for some reason have now shown up as purchasable in the kit tab but royalty and legacy still doesnt appear

  • crinrict's avatar
    crinrict
    Hero+
    1 day ago

    Hi farrino​ 

    Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    • What platform are you playing on (PC, Mac, Playstation, XBox)
    • Could you post a picture of what you are seeing ?
    • What game version shows on the main menu on the lower right corner of your game ?

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