Forum Discussion
10 years ago
Retail (Store Ownership) – Sims can own a store to sell various items and earn Simoleons. To open a store, use the Phone or Computer and select “Buy Retail Store.” You can buy and existing store, or purchase any unoccupied lot and start from scratch. Better yet, there’s no limit to the number of stores you can own! Retail stores are owned by the household (and not per Sim); as such, you can own a store while maintaining a separate career.
When you first arrive at your store you’ll be asked to transfer some funds to your business to cover basic operating expenses. To learn more about managing your money, read the “Retail – Store Funds” lesson.
You’ll need two things to open a store… a cash register, and something to sell. What you sell is entirely up to you! It can be an item from the Build Mode catalog, something your Sim has crafted, something your Sim has collected out in the world, or you can even dress a mannequin and sell clothing. Once you’ve decided what you’re selling, click on the item and mark it as “For Sale”. Next, click on your cash register and select “Open Store.”
When you open your store, the Retail Store panel will appear on the bottom right corner which contains many helpful shortcuts to running your store. All of the interactions in this panel can also be found on your cash register.
Greet customers that arrive to the store, then use retail socials to encourage them to purchase something. When their purchase intent bar reaches the top they’ll be ready to buy. Read the “Retail – Customers” lesson for more tips on how to effectively sell.
When an object is sold, it will be replaced by a signpost indicating it’s out of stock. You can restock the item yourself at cost (the amount it’s sold for in Buy Mode), or instruct one of your employees to keep the store stocked. There are Retail Perks you can earn that allow you to restock faster, or have restocking cost less money. Read the “Retail – Perks” lesson for more details.
If you decide you no longer want to run your store, you may offload it by using the “Sell Store” interaction on the register while the store is closed. Your store’s funds will be added to the value of the lot and get refunded to your household. Once you’ve sold your store, it will continue to run under new management, and you can visit it in the future as a customer!
Retail (Employees) – Running a business is no small task, but fortunately you can hire employees to offload some work. Select “Manage Employees” on your store’s register to view a list of Sims to hire. Review their skills and their starting pay to determine if they’re a good match for your store. If you don’t like the list of applicants, simply try again later. Once you’ve found someone to hire, you may want to assign them a work uniform. (This lesson page has additional text which I forgot to write down)
Since your Sim is the boss, they can dictate what the employees do during the work shift. The “Assign Work Task” interaction appears when clicking on the employee. They can be instructed to do things such as assisting customers, restocking items, or cleaning the store. Assign a variety of tasks to your employees to make your store run at peak efficiency.
Employees have three different skills that determine how well they work: Sales, Maintenance, and Work Ethic. Sales focuses on how successful they are interacting with customers, and how quickly they can ring up on shoppers who are ready to buy. Maintenance involves how fast employees will restock items and clean. Having a higher Work Ethic reduces the chance that employees will decide to slack off during their shift.
Use the “Manage Employees” interaction on the register to quickly check the status of your employees. You can view their skills and current pay level, and see how satisfied they are with their employment. You can use his panel to give a worthy employee a raise, punish an employee with a demotion, or outright fire a worker who isn’t working out.
An employee’s satisfaction is raised by being paid appropriately for their skill level, receiving praise from the boss, and from positive social interactions. Berating your employees, demoting them, or working them longer than eight hours per shift are just some of the ways to lower their satisfaction. If they get too upset, don’t be surprised when they quit!
While your employees are on the job, be sure to keep an eye on them as they may slack off from time to time. If you catch them playing with their phone, socializing with each other, or goofing around having fun, be sure to select “Berate For Slacking” on them to get them working again. Berating a Sim that was slacking will actually help raise their work ethic skill over time.
As your store becomes more successful, you can unlock the ability to hire additional employees (up to a maximum of three) using your Perk Points. See the “Retail – Perks” lesson for more details. Additionally, any member of your household that’s a teen or older can pitch in and help manage the store.
Retail (Customers) – Customers will enter the store while it’s open, and may choose to buy an item. Customers will consider how much they want to make a purchase and how long they want to spend shopping to determine if they actually buy something before they leave.
The number of customers that visit your store depends on your store’s curb appeal. The types of objects you have on your lot affects your curb appeal, and purchasing advertising can provide a significant boost in foot traffic. Read the “Retail – Curb Appeal” lesson for more information.
The prices set in your store are an important factor in the ease of selling items to customers. If you go for clearance pricing, customers may not need any convincing to make a purchase. If you set your prices to exorbitant though, be ready to spend time applying pressure and go for the hard sale to get them to hand over their money.
A purchase intent bar will show up over a customer’s head while interacting with them which indicates how close they are to purchasing an item. The bar will move when you use retail social interactions on the customer. If it reaches the top, they’ll immediately buy! If not, they still might choose to purchase something when they’re finished shopping.
When using a retail social interaction on a customer, watch the panel in the top center of the screen for context of how interested the customer is. They can be just window shopping, receptive to your sales pitch, or interested in buying. The higher their interest is, the more retail social interactions unlock for you to use on them.
Once a customer is ready to make a purchase, they’ll stand by the item and wave to get your attention. Either your Sim or your employees can ring the customer up to complete the purchase – another satisfied customer! If you leave them waiting too long though, you’ll lose the sale as they give up and leave.
When you first arrive at your store you’ll be asked to transfer some funds to your business to cover basic operating expenses. To learn more about managing your money, read the “Retail – Store Funds” lesson.
You’ll need two things to open a store… a cash register, and something to sell. What you sell is entirely up to you! It can be an item from the Build Mode catalog, something your Sim has crafted, something your Sim has collected out in the world, or you can even dress a mannequin and sell clothing. Once you’ve decided what you’re selling, click on the item and mark it as “For Sale”. Next, click on your cash register and select “Open Store.”
When you open your store, the Retail Store panel will appear on the bottom right corner which contains many helpful shortcuts to running your store. All of the interactions in this panel can also be found on your cash register.
Greet customers that arrive to the store, then use retail socials to encourage them to purchase something. When their purchase intent bar reaches the top they’ll be ready to buy. Read the “Retail – Customers” lesson for more tips on how to effectively sell.
When an object is sold, it will be replaced by a signpost indicating it’s out of stock. You can restock the item yourself at cost (the amount it’s sold for in Buy Mode), or instruct one of your employees to keep the store stocked. There are Retail Perks you can earn that allow you to restock faster, or have restocking cost less money. Read the “Retail – Perks” lesson for more details.
If you decide you no longer want to run your store, you may offload it by using the “Sell Store” interaction on the register while the store is closed. Your store’s funds will be added to the value of the lot and get refunded to your household. Once you’ve sold your store, it will continue to run under new management, and you can visit it in the future as a customer!
Retail (Employees) – Running a business is no small task, but fortunately you can hire employees to offload some work. Select “Manage Employees” on your store’s register to view a list of Sims to hire. Review their skills and their starting pay to determine if they’re a good match for your store. If you don’t like the list of applicants, simply try again later. Once you’ve found someone to hire, you may want to assign them a work uniform. (This lesson page has additional text which I forgot to write down)
Since your Sim is the boss, they can dictate what the employees do during the work shift. The “Assign Work Task” interaction appears when clicking on the employee. They can be instructed to do things such as assisting customers, restocking items, or cleaning the store. Assign a variety of tasks to your employees to make your store run at peak efficiency.
Employees have three different skills that determine how well they work: Sales, Maintenance, and Work Ethic. Sales focuses on how successful they are interacting with customers, and how quickly they can ring up on shoppers who are ready to buy. Maintenance involves how fast employees will restock items and clean. Having a higher Work Ethic reduces the chance that employees will decide to slack off during their shift.
Use the “Manage Employees” interaction on the register to quickly check the status of your employees. You can view their skills and current pay level, and see how satisfied they are with their employment. You can use his panel to give a worthy employee a raise, punish an employee with a demotion, or outright fire a worker who isn’t working out.
An employee’s satisfaction is raised by being paid appropriately for their skill level, receiving praise from the boss, and from positive social interactions. Berating your employees, demoting them, or working them longer than eight hours per shift are just some of the ways to lower their satisfaction. If they get too upset, don’t be surprised when they quit!
While your employees are on the job, be sure to keep an eye on them as they may slack off from time to time. If you catch them playing with their phone, socializing with each other, or goofing around having fun, be sure to select “Berate For Slacking” on them to get them working again. Berating a Sim that was slacking will actually help raise their work ethic skill over time.
As your store becomes more successful, you can unlock the ability to hire additional employees (up to a maximum of three) using your Perk Points. See the “Retail – Perks” lesson for more details. Additionally, any member of your household that’s a teen or older can pitch in and help manage the store.
Retail (Customers) – Customers will enter the store while it’s open, and may choose to buy an item. Customers will consider how much they want to make a purchase and how long they want to spend shopping to determine if they actually buy something before they leave.
The number of customers that visit your store depends on your store’s curb appeal. The types of objects you have on your lot affects your curb appeal, and purchasing advertising can provide a significant boost in foot traffic. Read the “Retail – Curb Appeal” lesson for more information.
The prices set in your store are an important factor in the ease of selling items to customers. If you go for clearance pricing, customers may not need any convincing to make a purchase. If you set your prices to exorbitant though, be ready to spend time applying pressure and go for the hard sale to get them to hand over their money.
A purchase intent bar will show up over a customer’s head while interacting with them which indicates how close they are to purchasing an item. The bar will move when you use retail social interactions on the customer. If it reaches the top, they’ll immediately buy! If not, they still might choose to purchase something when they’re finished shopping.
When using a retail social interaction on a customer, watch the panel in the top center of the screen for context of how interested the customer is. They can be just window shopping, receptive to your sales pitch, or interested in buying. The higher their interest is, the more retail social interactions unlock for you to use on them.
Once a customer is ready to make a purchase, they’ll stand by the item and wave to get your attention. Either your Sim or your employees can ring the customer up to complete the purchase – another satisfied customer! If you leave them waiting too long though, you’ll lose the sale as they give up and leave.