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vhz3zeh7ngmk's avatar
vhz3zeh7ngmk
Newcomer
3 days ago
Solved

Duplicated payment

I made a payment for an add-on package for The sims . It wasn’t coming up as paid so I made a second payment by mistakenly. And I got charged twice. Please is there a way I could reach EA customer service line or something because I need my money back and the help website isn’t helpful. It didn’t show a contact number or even an email so I could send my request 

 

  • Hey vhz3zeh7ngmk This isn't something we can fix here on the forums, but our support team will assist you with this issue. Just follow the link to submit your case and chat with one of our advisers. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey vhz3zeh7ngmk This isn't something we can fix here on the forums, but our support team will assist you with this issue. Just follow the link to submit your case and chat with one of our advisers. 

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