I own a restaurant and sometimes there are some customers that never get their food and end up by leaving while giving me horrible reviews I have full employees "a host / 3 waiters / 2 chefs" and all of them have maxed skills , they are satisfied and I never let them overwork , I always disallow new customers after a few hours so I don't over work them.but there are some customers , usually the last ones never get their food & the waiters just stand still doing nothing.Has this happened to anyone else ?

Yes I have this problem also. What happens in my game is two different scenarios. The chef cooks the food the waiter picks it up and then sets it down on the floor. When it gets put on the floor it disappears ruining any chance to get it delivered. The other scenario is the waiter delivers it to the table, goes through all the animations but the table is empty. In both of these situations the chef doesn't cook a new order because the game thinks the customer received their food. We need an option to serve the customer again. The only time a chef re-makes the food is if a klutzy waiter drops it upon delivery. For me it happens at least once for each shift. I don't think it has anything to do with how hard you work them.

I notice that sometimes customers you recommend dishes to won't recieve their dish.- if they are alone or - if all sims at the table got their dish recommended.The waiter never went to those tables

Have you noticed your server placing the food on the ground? In my game my servers will place food on the ground for unknown reasons which results in the food being deleted and the customer never receiving their order. This bug has been incredibly prevalent in my game and it's rather annoying to not have the ability to resubmit that food to be made.

Yes, this is happening in my game which is why I think we need an option to serve the customer again.

"Dramatic-Gamer;14914523" wrote:"CorkysPetals;14914239" wrote:That happens to me maybe once a shift, but when I was playing around with new customers disallowed option and the faster eater perk that was happening several times each shift. I stopped using both (an earlier save) and things returned to normal.Are you using either of those?Yes I do disallow new customers and I do have the fast eaters perk , are these options bugged ?Some people (including me) have had some sort of problems with both disallow and faster eaters. For some of us, the disallow seems to prevent sims from ordering food, but it seems that they get seated by the host or wander around the restaurant, often with a star rating that slowly turns red because they don't get to place an order. If you put your cursor over them they will say the wait time is too long.For the faster eater perk, it seemed to me that sims would get out of their seats or even leave the restaurant without eating the food, sometimes leaving before the food was delivered.I started both these at the same time and ended up with many unhappy sims sitting around and getting ignored by the waiters. Maybe I'll go back and try them one at a time and see what happens.

Food is not being served to some customers

Freakshow0
9 years ago
@rosemow Where is this setting in the MC Command Center mod? I can't find it.
rosemow
Hero
9 years ago
"Itz-a Me;14996157" wrote:
@rosemow Where is this setting in the MC Command Center mod? I can't find it.

Hello @"Itz-a Me"
The " put away books fix " setting is under MC Command Center /other.
Freakshow0
9 years ago
@rosemow Hm, I still can't seem to find it. I accessed the MC Command Center through my sims computer, and clicked on "Other Settings..." but it's not showing up as one of those options. Maybe I'm just overlooking it...
rosemow
Hero
9 years ago
"Itz-a Me;14996232" wrote:
@rosemow Hm, I still can't seem to find it. I accessed the MC Command Center through my sims computer, and clicked on "Other Settings..." but it's not showing up as one of those options. Maybe I'm just overlooking it...

Hello @"Itz-a Me"
I am sorry that you are unable to find the setting.
This is what Deaderpool wrote about the fix in the patch notes.

Added a setting to MC Command Center/Other Settings for "Put Away Book Fix". If this setting is enabled, then Sims will try to put-away books when they are finished reading them or doing homework (Teens specifically). If there is a pathing problem, they may still be unable to put the book away, but they will try before failing with this setting. This functionality has been in the mod for a long time but I am adding this setting as an option for those that don't want the pathing problems caused by the Sims 4 core scripts to cause problems with their games. Defaults to true as this is the way it has been working for a while.

Perhaps check that you have the latest updated version of the mod.
Freakshow0
9 years ago
Ah, I see. Okay, thank you for your help, @rosemow.
rosemow
Hero
9 years ago
"Itz-a Me;14996278" wrote:
Ah, I see. Okay, thank you for your help, @rosemow.

You're welcome :) On her blog site, crinrict posted this :

If you see food being dropped to the ground as well as glasses being dropped and you’re using MC Command Center, try if it gets better if you turn of the Put away books fix.
Freakshow0
9 years ago
@rosemow I've figured out why I couldn't find the setting. I didn't have the update version of the Command Center... thank you once again for your help.
rosemow
Hero
9 years ago
"Itz-a Me;14996310" wrote:
@rosemow I've figured out why I couldn't find the setting. I didn't have the update version of the Command Center... thank you once again for your help.

Hello.
It is good that you now have the updated version of the mod, I added to my previous post what crinrict wrote on her blog site about the fix .
Amy-LynnJohnson
7 years ago
> @pearly said:
> I have a problem I own a restaurant witg max staff and mac skilled. But I norice sometimes waiter just ignore a whole table and never take the order. Which makes me loose starts lol. Is there a qay to send a waiter to a certain table?

I don't think it is possible to order your waiters around unfortunately :disappointed: It would be a great mod idea though !

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Food is not being served to some customers

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