Hospital Track: Why are all my colleagues lazy pieces of ----!?

The orderly cleans up well enough, fixes things (my x-ray machines break all the time) and even changes the paper on the beds, but I haven't been able to refer a case to the doctor since I reached level 4 or 5. It would be nice to consult with the doctor or refer cases to them even when you're an RN. The doctor my sim works with just works on the centrifuge or computer all day.