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Product: The Sims 4 Platform:PC Which language are you playing the game in?English and Portuguese (I tried different languages, but issue still remain) How often does the bug occur? Every time (1...
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@AllexTurner So it's not just the maps missing but all HSY content ? Just to be sure I understand you right :D
@crinrict I repaired the game several times, also tried differents game languages. This issue still remain. I talked with few friends today. More players are having same problem (all HSY pack content, in-game don't show up, only by Origin app it's available).
@AllexTurner Could be an account issue. You might want to contact EA support
Support can be found through live chat or call-back
Click on this this link for fast finding https://help.ea.com/en/contact-us/
In Details here: How to contact a Game Advisor
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