Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.90.375.1020
What expansions, game packs, and stuff packs do you have installed? All expansion packs; all game packs except MWS, Strangerville, and Journey to Batuu; all stuff packs except Fitness, My first pet, Spooky, and Moschino; Kits: Throwback fit, Industrial loft, Incheon arrivals, Decor to the max, Country Kitchen, Carnival streetwear, and blooming rooms.
Steps: How can we find the bug ourselves? Not sure, it happened when I loaded in
What happens when the bug occurs? My sim has lost most of her satisfaction points and werewolf abilities
What do you expect to see? over 2000 satisfaction points, and several werewollf abilities.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Removed mods and updated to the most recent game patch
Discovered this bug when troubleshooting a different bug that my sims have experienced where they are living out groundhogs day. It happens upon loading in, and even when reverting to a previous save where I knew all of the satisfaction points and abilities were intact, and after repairing game files. My werewolf's temperaments remain the same.
- crinrict3 years agoHero+
Hi @mcoffey1998
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Put back your reverted save game and try again (lost points will be lost). If it works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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