Animations freezing some of the time
Can you all PLEASE dummy this down for me im having a very hard time understanding any of this and im having the same issue and its very frustrating.
Edit - split from a Windows thread, edited tit...
Forum Discussion
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Processor: 2.3 GHz Dual-Core Intel Core i5
Model: 13-inch, 2017, Two Thunderbolt 3 ports
Graphics: Intel Iris Plus Graphics 640 1536 MB
Memory: 8 GB 2133 MHz LPDDR3
macOS: 13.2.1 (22D68)
Hopefully thats what you were asking for I still don't see how to put it in a DxDiag thingy
- @kdollasignnnn
DxDiag is for Windows. Have split your posts into a separate thread in the Mac forum.
Please provide all the info asked for in that link, there are gameplay questions which help with troubleshooting too.
You're running a very out of date version of macOS, you can update it in System Preferences. 10.13.6 was the last High Sierra version to be released although the current version is Ventura 13.2.1. Updating may help with the issue. If you need help with updating, Apple provide excellent help articles https://support.apple.com/en-gb/HT201541My mac is updated to the latest version which is 13.2.1, also here are the gameplay questions asked:
1. Are you attempting to play the normal version of the game or the Legacy Edition? Normal version
2. Are you running any antivirus? No
3. Have you tried to repair the game in Origin? Right click on the game in My Games and select Repair Game. Yes I have, with and without my mods folder.
4. Do you use CC/Mods? If so, have you tried removing them and seeing if that fixes your problem? Yes, I've done that everything is updated and I've sorted through every possible problem.
5. How much storage is available on your internal drive? About This Mac > Storage 18.22 GB available of 250.69 GB
