Forum Discussion
SheriGR
3 years agoHero
@kihijushinobi27 Do you have Mods/CC? If you do, you can troubleshoot as follows:
Spoiler
Try moving the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring. You can test without saving in order to identify which CC/Mods are causing the issue, then remove or add updated version(s) of the Mod/CC causing the issue.