I’m having this issue too. She is able to pick up ALL other calls (to go to festivals, advice to hang out with someone, inheritance, etc.) My theory is that one of her friends, Anaya Jang, called and said something along the lines of being new in town and trying to set something up with one other Sim or with multiple Sims (like a hangout). I believe I just backed out of it completely thinking that the call would come again (eventually) but hasn’t. Like it’s been a full Sim week. I know this doesn’t solve the problem but this is a part of the bug that may/not have an effect on finishing the scenario. ❣️