Forum Discussion
crinrict
2 years agoHero+
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
- lollypopyou85112 years agoRising Newcomer
thank you for your response, when I did this, it did seem to work
- luthienrising2 years agoHero+@lollypopyou8511 Awesome! I'd suggest moving your save files back into the new Saves folder and testing just to be sure. After that, you can gradually add mods back in and test after additions, but check for updates as you do, especially for any mods that affect the UI.