Try the following
Here's instructions to get your stuff back. Probably a mod being at fault and you need to figure out which one.
First only put back your save game
Copy all content from Documents\Electronic Arts\The Sims 4_Old\Saves to Documents\Electronic Arts\The Sims 4\Saves
If there's a duplicate because of the new save you created, either just overwrite the file if you don't want to keep the new save or rename the new one to a different number that hasn't been used.
Now test again. If it still works, you can put the following folders back (just copy the content like you have done for the saves to their respective folders
- Screenshots
- Recorded Videos
- Tray (your houses and households)
- Custom Music if you have any
Test again.
If it still works you can move on to your mods folder.
Copy stuff back in groups. Start with CC, most should be fine., then your mods but do make sure they are compatible
and here's a tutorial with pics for the whole process: https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
Thank you so much, will do this! You are amazing!
