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paunabu_26's avatar
paunabu_26
3 years ago

Can anyone tell me why my screen gets grey out of the blue in my sims game?

I'm trying to play in my game and suddenly I click on something and the whole screen turns grey, I don't know what to do, because every time that happens I have to turn off the computer and turn it o...
crinrict's avatar
crinrict
Hero+
3 years ago
@paunabu_26 Could you please remove your mods, delete the localthumbcache file and test without any mods/cc. Backup your save before attempting. This is a vital step for troubleshooting.

Could you also post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
paunabu_26's avatar
paunabu_26
3 years ago
@crinrict I've tried and sometimes it works but sometimes it doesn't
    • paunabu_26's avatar
      paunabu_26
      3 years ago

      What do you mean with specs? The details?

      • crinrict's avatar
        crinrict
        Hero+
        3 years ago
        @paunabu_26 this

        Could you also post your Computer's DxDiag?

        - Press Windows-Key + R
        - Type: DxDiag
        - Click on Save all Information.
        - Attach the Text File to your post

        (as posted above)

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