Forum Discussion

SkUlLpIkAcHu231's avatar
3 years ago

can use build mode or create mode, but can’t actually play?

Product: The Sims 4
Platform: windows laptop 
Which language are you playing the game in?English
How often does the bug occur? Every time (100%)
What is your current game version number?1.93.146.1020
What expansions, game packs, and stuff packs do you have installed? High school years, cats and dogs, university, tiny living, everyday clutter kit, first fits kit, parenthood, island living, kids room stuff, movie hangout stuff, and city living. 
Steps: How can we find the bug ourselves? Attempt to play a household, whether from the starting screen or a neighborhood. 
What happens when the bug occurs?Game stays stuck on the loading screen for 20+ minutes when attempting to play a household, but loads build mode or to create a family. 
What do you expect to see? The playable game. 
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes, im aware that’s probably half my problem, but id like to know before i remove it all. 
Did this issue appear after a specific patch or change you made to your system? No i don’t think?

1 Reply

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    3 years ago

    @SkUlLpIkAcHu231 

    Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,684 PostsLatest Activity: 2 hours ago