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irishdragon7's avatar
irishdragon7
Seasoned Veteran
2 years ago

Cannot play existing saves

Product: The Sims 4 - EA App
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number?1.103.315.1020
What expansions, game packs, and stuff packs do you have installed? All expansion packs, All game packs EXCEPT Star Wars, All stuff packs, and following kits: Country Kitchen, Courtyard Oasis, Industrial Loft, Blooming Rooms, Carnaval Streetwear, Little Campers, Desert Deluxe, Bathroom clutter, Greenhouse Haven, Grunge Revival, Book Nook, Poolside Splash, and Modern Luxe.
Steps: How can we find the bug ourselves? Try to load a previous save that was created and played before the first Dec. 5 patch.
What happens when the bug occurs? I click on the household to play with them and it gets stuck on the loading screen indefinitely, or if it does actually load, there is an immediate LE generated.
What do you expect to see? I expect to be able to load my household and to play with no LE.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made.  I downloaded the Dec 5 and 14 patches and the For Rent EP on the same day (Dec 16).

My first issue was the endless loading screen, so after trying a few suggestions that crinrict and luth offered other players with similar issues here on hq, and I was not able to get past it, I did a full factory reset. Once I put my previous saves into the newly generated saves folder, I could still load the game about 50% of the time, but it would crash almost immediately upon opening with an LE. This happened in both Live and Build modes. I did a game repair with the saves in the folder and tried again. Now the household will load about 90% of the time (the other 10% is infinite loading screen), but when the household loads, I still get the LE. I have tried on every single past save and I get the same exact LE every time. I have tried to evict the household and put it in a new lot, but when it loads, I still get the same LE. This is happening without any mods in the game. The only way I have been able to play the game is by creating a new household in a new game. That is the only save that will load without the LE.

The formatted LE using MCCC is:

  • Last Module Called: enum.py
  • Last Function Called: _get_unknown_value
  • Error message: [manus] drama_schedule_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: "<enum <class 'int'>: DramaNodeScoringBucket> does not have value 91"), CategoryID: enum:181

The only thing that changes is the value numbers, but that appears to be based on which save I am trying to load.

I am pretty frustrated that I cannot play any of my past saves. I am not sure what is left for me to try as I have been testing without any mods but did throw in the updated MCCC to get a formatted LE. When I compare the raw LE file without MCCC to the one with MCCC installed, there is no difference.

Thank you in advance for any assistance.

10 Replies

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @irishdragon7 Could you please remove MCCC as well, delete the localthumbcache file, let the game create it's own LE (delete the ones you have) and upload the file you get (create a rar file to upload)
  • irishdragon7's avatar
    irishdragon7
    Seasoned Veteran
    2 years ago

    Hi crinrict!

    I have attached my LE. Just so you are aware, every time I would test the game, I would delete the following: cache folder if present, onlinethumbnailcache folder, avatarcache file, and localthumbcache files along with any LE files. This LE has no mods and I had the game generate a new mods folder. I cleared the cache files (listed above) and cleared the EA app cache before launching.

    I hope you are doing well and I thank you so very much for all of the help you provide to all of us users.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @irishdragon7 Are you using continue or does load also not work ? When you were able to load the save, did you ever try a save as and save under a new name ?
  • irishdragon7's avatar
    irishdragon7
    Seasoned Veteran
    2 years ago

    Hi crinrict,

    When I first tried to play after the updates, I tried to resume my save but that resulted in an endless loading screen. Since then and after the updates, I am loading the game from the load menu. Because I have been trying different saves to find one to work, that has been the only way I have been getting into the game recently. I also did try a save as when I got into one of the games and then I exited, cleared out the LE and cache files, reloaded and tried to get into the newly created save. Same error occurred, although I do not believe I ever got the endless loading screen with the newly created save. But the LE was still getting generated. I have the original saves all backed up from before the patch, so I will try to just do a save and see if that works. I will let you know my results.

    Thanks again!

  • irishdragon7's avatar
    irishdragon7
    Seasoned Veteran
    2 years ago

    Okay, so I opened another previous save file (this is the one I use to do a 50/50, so only mods used are those for the creation of the sims themselves, so the lot itself does not have any mods or cc. I do not have my mods in the game for this test. I got the LE on my first entrance into the save. I hit save and exited. I attached the LE to this message. When I loaded into the game again (after clearing the cache files and moving out the LE), there was no LE generated, but my sims both had two birthdays in a row and death appeared, so apparently it sent them to their deaths.

    Not sure if this LE will be helpful, but at least you can see another one that my game generates with no mods on a different save from the one I sent you earlier.

    I admit with the rapid aging thing, I am nervous about trying this with my other saves. Thankfully, I have the originals all backed up so I can try it, but I would prefer not having to go back to game repair with the save files in the folder again if at all possible.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @irishdragon7 Do you using custom age settings normally ?

    Did you also do the save as again ? Do you see anything happening in the game ?

    Also, always make sure to turn off your game and restart before trying stuff on another save game.
  • irishdragon7's avatar
    irishdragon7
    Seasoned Veteran
    2 years ago

    Hello crinrict,

    I always completely exit out of the game and the EA app. I do not use any custom age mods. The only thing I can think of is that I do use UI cheats and will cheat back their ages at times. I could have done that with these sims when I had been playing them, before I saved them and put them in the testing save I used for this latest test. I just do not recall as it was a while back that I created this save for testing purposes alone. The rapid aging happened after I did the save, not the save as. I had gone in, saved and exited the game completely. I then removed the LE file and deleted the avatarcache, onlinecache folder, and localthumbcache. I then started the EA app, cleared that cache, and then went into the game. I opened the game using the load menu even though the main menu showed this save as the one to resume. I just went ahead and clicked load game and then selected this save. When the save loaded, I immediately started getting the pop ups about aging up and both sims started doing the age up animations going from young adult to adult and then adult to aging. It was when the grim reaper appeared that I exited without saving this time. While the game was going, I could not interrupt those actions with any commands to get them to sit or talk or anything, but that is probably due to the aging up and impending death. When I checked the sims folder, there was no LE.

    So perhaps the aging has to do with the number of days coded for the sims themselves and if I try to use this save option for my other saves, when I put my mods back in, I can use the ui cheats to reset them to young adult?

    I will be away from my computer for the rest of the day, just as an fyi. I think I have backed up saves from a long time ago that I can check in terms of whether I have any households where I did not use the age cheat.

    Thank you again for your help. I really appreciate the time you spend helping everyone out. I hope you have a nice day.

  • irishdragon7's avatar
    irishdragon7
    Seasoned Veteran
    2 years ago

    Hey crinrict,

    UI cheats is one of my "must have mods" before I play my game, so I never patch until that is updated when needed, lol. I will check out that aging thread, thank you for that. 🙂

    Anyway, I think I figured out the LE issue. I believe it is related to Simrealist's SNB Financial mod. Simrealist just released the update and I put it into my mods folder while I was doing some testing for a friend and low and behold, no more LEs. As long as that is in my mods folder along with the other SNB mods, I am NOT getting that LE. My guess is that something with that mod changes something in the save file so when I load the save file and the mod is missing, an LE is generated. I am new with modding myself, and only doing some small mods, so I am not sure if this is possible, but it made sense to me in terms of explaining what was happening.

    The only other possibility I was thinking of is that my game is still getting the groundhog day bug - not as frequently as after the initial HSY release - but it still occurs and I have just adapted by changing my frequency of saving my progress. Anyway, I was thinking that whatever bizarre phenomenon is responsible for the GDB was also responsible for this LE.

    So I can finally leave you in peace to help others. Thank you so very much for your time, assistance, and advice. I really, really appreciate your help. Please take care,

    Irishdragon

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @irishdragon7 Glad to hear you figure out the LE :D

    Yeah, there's def still something wonky with aging and other things. They just seem less frequent and probably under very specific circumstances.

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