Forum Discussion

NikitaThVmprSly's avatar
NikitaThVmprSly
4 years ago
Solved

Cannot Play Live Mode

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.90.358.1030
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? 1) Start the game 2) Press resume on last played household OR 1) Start the game 2) Press Load Game 3) Choose Save File to load 4) Press Play 5) The game brings you to the screen where you can see all the lots in the world 6) Press play on the household you wish to play
What happens when the bug occurs? The game is stuck on the loading screen indefinitely.
What do you expect to see? I expect my game to load properly and be able to play it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Updated to the latest patch.

‌

The odd thing is that there are no problems when I try to load lots for Build Mode only.

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    Hi @NikitaThVmprSlyr 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,632 PostsLatest Activity: 50 minutes ago