Hi! I have the same issue and same error. It worked the way you explained but I have mods and CC's and I would like to keep them. What do I do now? I just move my mods files? Thanks!
Hi @ve1twnloxf3s . You'll need to confirm that it's a mod or CC causing your problem first. Exit Sims 4 then drag your Mods folder to your desktop. Then delete the file called localthumbcache from Document > Electronic Arts > The Sims 4. If you think you might accidentally forget to exit without saving after testing, copy your Saves folder to your desktop too, to back it up.
Now open Sims 4 and see if you still have the problem. If you don't, you can start the process of figuring out what from your Mods folder was causing it. There is no chance it's all of your mods/CC causing it, and some of what's not working now probably has an updated version available.
