Forum Discussion
SheriGR
5 years agoHero
@CharmB789 Do you have Mods or CC, or did you in the past? If so, can you try moving the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring.
5 years ago
I checked. Even though I removed the Mods folder and delete localthumbcache.package file, the problem still remains.