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SokaLoka's avatar
SokaLoka
4 years ago

CAS Issues

Hello! So I am currently having an issue with my CAS. My game works perfectly fine in every other aspect except when I try to go into CAS. Whenever I go to change sim, the bottom of the options no longer work. I can’t click another sim or the top where gallery is. I can’t save or cancel out of CAS. I have to go to manage world, then exit the game because the top and bottom no longer buttons no longer work. I have disable mods/cc to see if that was the issue and it is not. It still glitches out. I cleared the localcache multiple times in different scenarios and it still does not work. I’m not sure of another solution I can try and see to fix without uninstalling the game to start all over . Thank you. 

3 Replies

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    Hi @SokaLoka 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • SokaLoka's avatar
    SokaLoka
    4 years ago

    So I did do this. When I used a new base game , the CAS didn’t stop working. So I replaced everything after repairing and it still stops working in the corners and bottom. I’m currently just not having the game in full screen so I can edit in CAS. Only way I found that will allow me to click save lol

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