Forum Discussion
With one of my save files I cannot load into one particular household, It started after the last big update. It's the main save file i play so i have a lot of hours in this save. I have tried removing and disabling all mods and CC and i have had the same issue, cleared my cache folder, repaired the game multiple times and it's still happening. I can load into other households in the save, i have even tried moving the household onto an empty lot and it's still just loading and playing the game sound so i can hear my sims but cannot play with them as it's still stuck on the loading screen.
I have tried the below but was not able to get to step 3, i cannot force the save option to load up whilst loading the family with the issue.
- Load another family
- Load the family that has the issue
- Save the game
- Close the game (completely)
- Start game
- Resume save
Any help would be greatly appreciated.
- crinrict3 months agoHero+
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.- Saabythesimmer3 months agoRising Novice
Done. All exceptions cleared and this was the one that came up after trying to load the save:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>48553b42dc3d60e468c1d656</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-10 20:54:05</createtime><buildsignature>Local.Unknown.Unknown.1.117.244.1020-1.300.000.220.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1114</categoryid><desyncid>48553b42dc3d60e468c1d656</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0xcdf3a7b7' (KeyError: 'Object not found: 0xcdf3a7b7') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 222, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v185b\injector.py", line 26, in _wrapped_function File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v185b\zone_tick.py", line 83, in _turbolib_zone_game_update File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 512, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1757, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1389, in on_update File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 741, in on_hit_their_marks File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1142, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1206, in send_all_milestones_update_to_client File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1114, in _get_milestone_update_msg KeyError: 'Object not found: 0xcdf3a7b7'rtim=0 Client Session Time: 41.60 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,539,0,6052 Modded: True SystemInfo: Windows 11 10.0.26100 GPU: AMD Radeon (TM) Graphics 31.0.21912.4002, GUID: A4384425-BA82-11EF-8250-806E6F6E6963 </desyncdata></report>
</root>- crinrict3 months agoHero+
I merged your post with the main thread. That's the developmental_milestones issue.
Please see first post for solution and cause.