Forum Discussion

NaomiGotTheSims's avatar
NaomiGotTheSims
1 year ago
Solved

[CC and Milestones, error code 110-578ef827] Stuck On Loading Screen Sims 4

Hello, I'm encountering an issue with my game screen sticking on loading screen when I try to play with a household. I've attempted bulldozing and moving out my Sims, but unfortunately, it hasn't res...
521204's avatar
521204
Rising Novice
1 month ago

So the story starts, I bought dine out and when I went to go get a restuarant from the gallery, its saying all the restuarants are corrupt would I like to delete. I couldn't find a fix so I never played never saved the game from before I got dine out I just left it for a few days. A couple days later, I see new update, I updated my sims did everything right moved my mods folder out backed up y tray and saves update went perf. I start the game up with no mods in to test it out, first thing flashing black and white screen at open..okay it loads in. Then I click on play my family, perpetual loading screen once I click them from the manage worlds place. Okay, I discover the black and white screen is bcus my driver is not updated, I update it, repair my sims with cache and what not removed, emptied my tray and saves, mind u mods still not in there. I open sims with a fresh start no mods no old family, on the raw game it works and no more flashing black and white screen. Okay good, I then copy my tray and saves into the new sims4 folder and go to load up one of my families, same thing once I click play from manage worlds and from the main menu..perpetual loading screen. I'm so tired of this game please help.

crinrict's avatar
crinrict
Hero+
1 month ago

Hi 521204​ 

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.


Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • 521204's avatar
    521204
    Rising Novice
    1 month ago

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>ee182747ab6b627e693264b6</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-12-04 22:52:57</createtime><buildsignature>Local.Unknown.Unknown.1.120.117.1030-1.200.000.685.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1116</categoryid><desyncid>ee182747ab6b627e693264b6</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0x8ae16e68' (KeyError: 'Object not found: 0x8ae16e68')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 222, in c_api_server_tick&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 512, in update&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1767, in update&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1399, in on_update&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 741, in on_hit_their_marks&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1142, in _set_zone_state&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1198, in send_all_milestones_update_to_client&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1116, in _get_milestone_update_msg&#13;&#10;KeyError: 'Object not found: 0x8ae16e68'rtim=0&#13;&#10;Client Session Time: 29.66&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,603,0,6116&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: Intel(R) UHD Graphics  32.0.101.7080, GUID: 0817F3B5-D191-11F0-AED3-C85ACFE91C0B&#13; &#10;</desyncdata></report>
    </root>

    • crinrict's avatar
      crinrict
      Hero+
      1 month ago

      you seem to have an issue with a milestone that was on a cc that you removed from the game.

      Try this mod: https://www.patreon.com/posts/mod-milestone-81237568  (File 2: CC/Mod Object Fix).

      Start the game once with this in, then load your family, save the game, then remove the mod again.

      Do make sure to create a backup.

      • 521204's avatar
        521204
        Rising Novice
        1 month ago

        Thank you, i'll try and get back to you

Featured Places

Node avatar for The Sims 4 Mods & Custom Content

The Sims 4 Mods & Custom Content

Find tips, tutorials and troubleshooting for mods and custom content, and The Sims 4 patch files here.Latest Activity: 51 minutes ago
16,434 Posts

Recent Discussions