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NaomiGotTheSims's avatar
NaomiGotTheSims
2 years ago
Solved

[CC and Milestones, error code 110-578ef827] Stuck On Loading Screen Sims 4

Hello, I'm encountering an issue with my game screen sticking on loading screen when I try to play with a household. I've attempted bulldozing and moving out my Sims, but unfortunately, it hasn't res...
crinrict's avatar
crinrict
Hero+
2 years ago
@Kristi_Kreys Could you post the full error number you are getting ?

Do you have any LastException files in your documents folder ?

Best is to delete the ones you have, then trigger the error and check if new ones are created.

If that is the case, please upload

Please either create a .rar file to upload or c/p the content into your post.

Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    @Kristi_Kreys That LE is from a modded game and the LE mentions an adult mod.

    Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

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