Hey all,
This issue was resolved in Patch 1.91.205.1020.
With this fix, if you are still having any issues with this error after this update, please report it to the thread here.
EA Staff (Retired)Could anyone encountering this issue possibly share a save file where you've seen it occur? You can DM me the link to your save. Also, are you getting a LastException file when reproducing this error code? The LastException file would be in \Documents\Electronic Arts\The Sims 4, if I could get a copy of that too that'd be great, thanks!
Instructions for sharing your files: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
hi these are my last exception but it wont let me send my saves
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>56c05fba16d4f21d62f19587</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-08-09 00:02:39</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1220-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>56c05fba16d4f21d62f19587</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 13955826978149017704) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 13955826978149017704rtim=0 Client Session Time: 24.60 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Mac OS X Version 10.16 (Build 21D49) GPU: Unknown Unknown macOS Metal driver 0.0.0.0 </desyncdata></report>
<report><version>2</version><sessionid>56c05fba16d4f21d62f19587</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-08-09 00:03:05</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1220-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>56c05fba16d4f21d62f19587</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 13955826978149017704) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 13955826978149017704rtim=0 Client Session Time: 24.60 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Mac OS X Version 10.16 (Build 21D49) GPU: Unknown Unknown macOS Metal driver 0.0.0.0 </desyncdata></report>
</root>
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>93e10cb68dfa9c3462f190d5</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-08-08 23:44:23</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1220-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>93e10cb68dfa9c3462f190d5</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 14497492036133687313) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 14497492036133687313rtim=0 Client Session Time: 25.96 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0xdd4141d5 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Mac OS X Version 10.16 (Build 21D49) GPU: Unknown Unknown macOS Metal driver 0.0.0.0 </desyncdata></report>
<report><version>2</version><sessionid>93e10cb68dfa9c3462f190d5</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-08-08 23:44:30</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1220-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>93e10cb68dfa9c3462f190d5</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 14497492036133687313) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 14497492036133687313rtim=0 Client Session Time: 25.96 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0xdd4141d5 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Mac OS X Version 10.16 (Build 21D49) GPU: Unknown Unknown macOS Metal driver 0.0.0.0 </desyncdata></report>
</root>
