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annie1988's avatar
2 years ago

CC content and old games not working

Hi, 

Hoping someone can help!! I recently reinstalled Windows onto my computer but still have all my old Sims files, including CC, under The Sims 4 on my desktop. However, now that it's not origin and have had to download the EA app, none of my original games or CC are on it? Is this fixable?

4 Replies

  • annie1988's avatar
    annie1988
    2 years ago

    I'm really struggling to do this, have looked how to do it but still not loading CC. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @annie1988  Have you confirmed that script mods and custom content are enabled in the game settings?  These boxes can become unchecked for various reasons.

    Otherwise, please post the full file path to your user folder as you see in-game (from the link I posted).

    Please also post a screenshot of the custom content files that aren't loading in-game.  Include the address bar, above the list of files and folders.

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