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Averie22's avatar
Averie22
2 years ago

CC doesn't show up anymore after moving game files

Hello, I'm getting slightly desperate and hope someone can help me. After getting a new notebook last year and installing Sims 4, I noticed that all content related to the game was saved in OneDrive...
Averie22's avatar
Averie22
2 years ago

I just realised that there was still a second folder here: "C:\Users\[my name]\OneDrive\Dokuments\Electronic Arts\The Sims 4"

I deleted that folder and tried to restart the game. I then got a pop up saying something about a unrecognised video card. I was still able to start the game but the CC is still not showing up.

I closed the game and the folder reappeared in OneDrive.

Bonxie_MCCC's avatar
Bonxie_MCCC
Seasoned Ace
2 years ago

@Averie22 

You can also check the path where the game is looking for the respective files this way:

  1. Launch your game to the main menu or if your game is already running, hit the <ESC> key to open the options menu and skip step 2
  2. Select "Options" from the navigation bar on the right
  3. Click on "Game Options" in the pop up menu
  4. Click on "Screen Capture" in the navigation bar on the left of the Game Options window
  5. Check the "Location Path" string. It will show you where your Sims 4 user folder can be found.

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