Forum Discussion
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.58.63.1210
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, Seasons, Strangerville, Laundryday, city living, island living, get to work, dine out, get together, discover university, jungle adventure, holiday celebration pack, vampires, outdoor retreat.
Steps: How can we find the bug ourselves? When I try to enter the lot for my household, I keep getting an error code.
What happens when the bug occurs? When I enter the lot for my household in Britechester.
What do you expect to see? I want to play with my sims in my household..
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most recent patch / discover university, unsure which..
I get this bug with and without CC. Sometimes I can play, but then next time I exit the lot I cannot get back.. I've tried removing my CC and then adding it back in checking every time if the game works. It did and so I started playing, but then the same bug happened again the next time I wanted to play. Been trying different combinations of my CC for 12 hours now (the game is so boring without it). I have no mods except for the height slider mod.
I usually get the error code in the picture below, but have gotten others as well (other ones that start with 102 or 103).
I keep being redirected to the main menu.
Last exception report: (see spoiler tag)
Last exception report:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>b9aeab1bf68b59d25dd008b7</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2019-11-16 15:35:39</createtime><buildsignature>Local.Unknown.Unknown.1.58.63.1210-1.300.000.121.Release</buildsignature><categoryid>household_object_preference_tracker.py:316</categoryid><desyncid>b9aeab1bf68b59d25dd008b7</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object is not iterable (TypeError: 'NoneType' object is not iterable) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 114, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 110, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 356, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 558, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1453, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 269, in on_enter File "T:\InGame\Gameplay\Scripts\Server\services\roommate_service.py", line 2068, in initialize_roommates File "T:\InGame\Gameplay\Scripts\Server\services\roommate_service.py", line 2208, in _initialize_roommates File "T:\InGame\Gameplay\Scripts\Server\services\roommate_service.py", line 2018, in assign_beds_for_current_zone File "T:\InGame\Gameplay\Scripts\Server\households\household_object_preference_tracker.py", line 316, in set_object_restriction TypeError: 'NoneType' object is not iterable rtim=0 Client Session Time: 94.49 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,55,33574 Modded: True SystemInfo: Mac OS X Version 10.13.6 (Build 17G7024) GPU: Intel Iris Plus Graphics 640 macOS Metal driver 0.0.0.0 </desyncdata></report>
</root>
Screenshot: (see spoiler tag)
I have edited my dorm lots before moving my sims in. After enrolling in the university, the loading screen popped up as usual. But after loading for a while, an error message popped up," The game failed to load. Error code: 102:20ece5dd:2d42e9e1. It is recommended that you relaunch the game." and it redirected me back to the world selection panel. When I re-enter the university world map, there is a green exclamation mark in a triangle above the lot I wanted to move my sim in. I cannot edit the lot or enter the lot afterward. So my sim is actually stuck in the lot, I had to move them out back to their home but it means that it cannot live in university housing until the next term. l do use cc in my game but it has always been running normally. I have tried removing cc, repairing my game for more than twenty times, reinstalling the version of origin provided by the staff, rebooting my mac in safe mode and I have contacted the EA help technical support staff three times and the problem is still there. I am aware that the team is not responsible for any problems caused by cc or mods. But, is anyone else experiencing the same problem? Does it mean that I cannot put cc in my university housing lots?
- 6 years ago
I also have this problem and i repaired my game removed my CC and done everything you have done and then gave up and made a new sim and it worked perfectly fine until it just happened again to my new sim so now i dont know what to do.
- 6 years ago
After trying with like 6 sims, I would say we can't put cc into the university housing lots. I tried moving sims with cc into a no cc dorm lot and it works perfectly fine. I guess we'll have to wait for the next game update, hopefully, it would be solved. But the team is not responsible for cc...
- 6 years ago
I’m also having this same issue with my sims in the Britechester dorms. I removed all the mods from my game, deleted and re-downloaded Origin, updated and repaired my game, restarted my computer and nothing is working. I can’t even move my sims out of the broken household in Manage Worlds or have any of the other households travel to visit them. I’ve had all my CC for awhile now and everything was totally fine. Seeing as I removed my CC and the error is still there, and also that I can play my other households that aren’t living in Britechester, could this be a Discover University bug? What do I do?!
- 6 years ago
Hey I’ve experienced this exact problem and I don’t have any CC’s or mods! Tried to move my student back to family house and also into a separate house on his own and no luck either ☹️ don’t want to lose anything!!
- crinrict6 years agoHero+@nualalomax What's your exact error message ? Could you post a screenshot ?
- 6 years ago
I am having the same exact same issue
The only thing I did was use the cheat to be able to edit the dorm so I can add decorations and now the dorm is unplayable; I cannot load into the game, I cannot edit the building and worst of all the sims seems to be deleted from the game but the household that they lived in is still there .I have no cc items in that specific dorm, I took out my mods folder and when I get to the household it shows no sims in the household but blue fuzz (as seen in attachments).Please help one of the sims is a sim I have played for a long tim and now she is not even seen in the family tree anymore or in anyones relationship panel.
- 6 years ago
I still have the same problem you mentioned. I use cc and mods. Did you find the way to fix this?
- 4 years ago
Girll! Yess Its So Annoying
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