So my game had updated even though I knew I turned it off to be offline but anywho I cancel thinking it didn’t update when I opened my game to play I had the game open btw when I looked at it all the sims surrounding my sims they were missing their legs, arms and cloths and faces and heads. I went though my cc kind of cleared up but now the menu doesn’t show their faces just the hair when you read their mood lets I don’t know what to think can you help?
@hld8oclfo8ca here is the order of steps to take to test to see which Mod or CC is causing the problem.
Please do all of the following:
1) Move the Mods Folder to your desktop
2) Delete the localthumbcache.package file in the game folder. (This is very important since this file can retain bits of corrupted data, even if you remove all your Mods/CC! 🤨. The file can be found in Documents > Electronic Arts > The Sims 4).
3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list. Wait until Origin finishes repairing all your packs and not just the base game.
4) Now, when you turn on your game again, it will create a new mods folder that will be empty. Check to see if your game is now working without mods/CC.
5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly. If you have a lot of items, you can try the 50/50 Method, working in batches.
The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place. You should try these steps anytime you have problems in your game to rule out CC/Mods problems. It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version. If the Mod/CC creator does not update their creations, then it is best to get rid of it.
Please update us on your situation! 😇
