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panuncillo's avatar
panuncillo
2 years ago
Solved

[ECO] A-Ok Bloomer Vertical Garden has texture issues on low settings

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.97.62.1020 What...
  • JonaO703's avatar
    JonaO703
    2 years ago

    @panuncillo    Hi!  I hope you don't mind but I did some testing with your room as well.  Thanks for sharing that!  When I set my graphics options to match yours, I got a similar result though not the same.

    When I set the Objects graphics to Medium, I still had a texture problem.  However, the texture rendered properly when I used High setting for Objects and Laptop Mode is checked.  So, I thought perhaps you could try this setting and see if it works for you without draining the battery too quickly.

    It also rendered properly when I unchecked Laptop Mode and set the Objects setting back to Low, although some of the plants had coloring glitches when I panned the camera around. 

    Anyway, I'm thinking your issue is likely related to the graphics setting.  Please let us know if changing these settings fixed the issue in your game.

crinrict's avatar
crinrict
Hero+
2 years ago

Looks all fine in my game

Could you post a screenshot of your ingame graphic settings ?

panuncillo's avatar
panuncillo
2 years ago

Sure in the attached pictures here. I appreciate you taking a look at this crinrict, thank you. I'm starting to wonder if its something else outside my game but then again all my other games i play work just fine so I have no clue. Also I use a laptop so I just leave it on low so that it won't use so much power.

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @panuncillo So I tried on your graphics settings (except resolution) and still couldn't duplicate so I guess that's also not it.

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post
  • JonaO703's avatar
    JonaO703
    Hero
    2 years ago

    @panuncillo    Hi!  I hope you don't mind but I did some testing with your room as well.  Thanks for sharing that!  When I set my graphics options to match yours, I got a similar result though not the same.

    When I set the Objects graphics to Medium, I still had a texture problem.  However, the texture rendered properly when I used High setting for Objects and Laptop Mode is checked.  So, I thought perhaps you could try this setting and see if it works for you without draining the battery too quickly.

    It also rendered properly when I unchecked Laptop Mode and set the Objects setting back to Low, although some of the plants had coloring glitches when I panned the camera around. 

    Anyway, I'm thinking your issue is likely related to the graphics setting.  Please let us know if changing these settings fixed the issue in your game.

    • panuncillo's avatar
      panuncillo
      2 years ago

      @JonaO703, well that fixed it. Similarly to you, when I set the Objects graphics to Medium, I still had a texture problem. The texture too rendered properly when I used High setting for Objects and it also rendered properly when I unchecked Laptop Mode and set the Objects setting back to Low, and some of my plants too had coloring glitches when I panned the camera around. So I would say it's identical.

      In terms of battery life time, my overall battery life time was reduced by about an hour, I guess that's the price to pay for resolving the issue...

      Shout-out to @crinrict thanks for looking into this for a couple of days I really am grateful for the support. Thank you both.

      • crinrict's avatar
        crinrict
        Hero+
        2 years ago
        @panuncillo Glad that helped you. I couldn't see anything even with laptop mode on. I do have a pretty high end computer so maybe it's just not happening for me at all.

        Would you mind posting your specs anyways so EA can look into this and see on what kind of machines it happens ?

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