Forum Discussion

_awkwardlezbean's avatar
_awkwardlezbean
Rising Veteran
4 years ago

Error when Trying to Save lot to library

I’m attaching a photo of the error I get when trying to save a lot to my library. It takes several minutes and then I get this error. 

Product

The Sims 4


Platform:

PS4


Which language are you playing the game in? 

English


How often does the bug occur? 

All the time


What is your current game version number? 

Version 1.54


What expansions, game packs, and stuff packs do you have installed? 

  • seasons
  • Get together
  • Dine out
  • Vampires
  • Moschino stuff
  • My wedding stories
  • Spooky stuff
  • Realm of Magic
  • Discover University
  • Vintage Glamour Stuff
  • Get famous
  • City Living
  • Kids Room stuff
  • Dream home decorator
  • Get to work
  • Cats & Dogs
  • Parenthood
  • Toddler Stuff
  • Incheon Arrivals Kit


Steps: How can we find the bug ourselves? 

If you try to save a lot through build mode, with the folder at the top to save lot.


What happens when the bug occurs? 

Once you go to save, it take a couple of minutes and then i get an error. (Attached photo. Also, when I try to share the lot to the Gallery I get an error there too saying it couldn’t be saved to the library. Before that it would say something about a server being down or something? But now it’s just saying it can’t save it to the library both ways


What do you expect to see? 

My lot should be saving to the gallery and it won’t.


Have you installed any customization with the game, e.g. Custom Content or Mods?
Did this issue appear after a specific patch or change you made to your system? 

 

Not applicable

9 Replies

  • I posted about this almost a week ago and never got a response. I also have an update to the info so I’m reposting. This appears to only be happening with this specific lot. I had created a rental place in Another world, and that saved to the library fine. I’ve been trying to save this one for ages and it won’t. I’m attaching a photo of the error I get when trying to save a lot to my library. It takes several minutes and then I get this error. It’s not a space issue, I have plenty of space: and I deleted a bunch of stuff from my library and it still wouldn’t work for this lot

    Product

    The Sims 4


    Platform:

    PS4


    Which language are you playing the game in? 

    English


    How often does the bug occur? 

    Only with one lot


    What is your current game version number? 

    Version 1.54


    What expansions, game packs, and stuff packs do you have installed? 

    • Seasons
    • Get together
    • Dine out
    • Vampires
    • Moschino stuff
    • My wedding stories
    • Spooky stuff
    • Realm of Magic
    • Discover University
    • Vintage Glamour Stuff
    • Get famous
    • City Living
    • Kids Room stuff
    • Dream home decorator
    • Get to work
    • Cats & Dogs
    • Parenthood
    • Toddler Stuff
    • Incheon Arrivals Kit
    • Snowy Escape
    • Island Living 
    • Perfect Patio Stuff
    • Romantic Garden Stuff
    • Backyard Stuff
    • Bowling Night Stuff
    • Paranormal Stuff Pack
    • Laundry Day Stuff
    • Outdoor Retreat


    Steps: How can we find the bug ourselves? 

    If you try to save a lot through build mode, with the folder at the top to save lot.


    What happens when the bug occurs? 

    Once you go to save, it take a couple of minutes and then i get an error. (Attached photo. Also, when I try to share the lot to the Gallery I get an error there too saying it couldn’t be saved to the library. Before that it would say something about a server being down or something? But now it’s just saying it can’t save it to the library both ways


    What do you expect to see? 

    My lot should be saving to the gallery and it won’t. It’s the only lot so far that I haven’t been able to save. I saved it before but have updated it quite a bit. I deleted the original from my library and gallery and still it won’t save the lot.


    Have you installed any customization with the game, e.g. Custom Content or Mods?
    Did this issue appear after a specific patch or change you made to your system? 

     

    Not applicable. I have a PS4

  • @_awkwardlezbean I've merged your posts together so you just have one topic in the support forum. Making duplicate posts can cause information to be lost.

    Is the lot very full of objects, or a lot of objects from multiple packs? If your library is very full of other builds, or gallery downloads it can possibly be your gallery file is out of space. Can load the lot directly to the gallery instead of trying to save it to your library first?

    Perhaps something in this lot is corrupted, try removing paint from reference paintings or any gallery downloaded paintings or pictures.
  • _awkwardlezbean's avatar
    _awkwardlezbean
    Rising Veteran
    4 years ago

    Hey there!

    thanks for responding 🙂

    so I guess the property is pretty full. I have a lot of stuff on the lot but didn’t think that would make a difference because people have mansions and stuff. I deleted stuff from my library and it still won’t work. Other lots save fine, it’s just this one: someone mentioned you can’t have a / in the title of the lot so I updated it under build and in “manage households” and it still won’t save. I notice when I go to my library, I see the households I created but then a bunch of random households and stuff is under that tab too. It’s under “my library” even though I didn’t save those things. Either way, I tried deleting a bunch of those and I get the same thing.

    if by loading it to gallery you mean sharing it to the gallery (the button right across from save library) then yeah, I did. I always get the same error (see attached photo) 

  • _awkwardlezbean's avatar
    _awkwardlezbean
    Rising Veteran
    4 years ago

    As for paintings and stuff, the only decor I have up would be from the build menu, and photos of my sims taken with the camera you can buy in build. I generally don’t download stuff from the gallery. Now I can’t remember if any of the rooms were from the gallery or not. I have a feeling I’m gonna be stuck building from the ground up again. It’s frustrating because I spent alot of time on this place ☹️ 

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    4 years ago
    @_awkwardlezbean I am not sure what would cause one lot not to save, except corruption either in the build or in your library. If you don't get the error with other builds though, it certainly seems to me that it's the build that is corrupted.

    You mentioned pictures taken by your sims, I would try taking those down to see if the issue is with any of those.

    Your library contains all the builds and sims from Maxis. They are the default library items.

    Have you shut your console down completely and tried to save again?
  • _awkwardlezbean's avatar
    _awkwardlezbean
    Rising Veteran
    4 years ago

    Yeah it has to be something corrupted, which sucks because there’s no way to narrow down what that is. I guess I’m just gonna have to rebuild the home 😭 I’ll try taking down all the photos first and see if that works.

    Yeah, I did that a few times and that didn’t work either. I’m on PS4 and I didn’t buy it from the PlayStation store, it’s the actual Sims 4 disc. But I tried deleting the game from the ps4 and then reinserted the disk and installed all the ad one and stuff. That didn’t work either. Someone said that because I had a / in the title of the lot that it would cause that, but I updated it everywhere and still nothing so it has to be something corrupted. Thank you for your help, I’ll try what you’ve suggested and if that doesn’t work I’ll just have to rebuild 

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    4 years ago
    @_awkwardlezbean Hopefully you don't have to rebuild it.

    I moved your post to the general game issues board. Maybe someone here has come across this issue and can offer suggestions.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @_awkwardlezbean  I know nothing about console troubleshooting, but I was wondering whether you could save the individual rooms of your build.  Maybe you'll find the corrupt item that way, but even if not, you might only lose one room and be able to reassemble the others on a new lot.

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