Error while loading family
Hello, I get after trying to load my families a errorcode (123:3ddb40f2:5d9b9a62). i get the error also in a fresh game, after repairing the game and have a hard reset (deleting sims 4 file, and cr...
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@R0cketCat Errors like that are either usually mod related or only occur on a specific save so it's curious that you get this even on a new folder.
Could you try creating a new Windows user and see if it works there on a new save with nothing put back ?
Could you try creating a new Windows user and see if it works there on a new save with nothing put back ?
Hi,
Thanks @crinrict , but unfortunately its the same. It will work for a bit, but after loading the family again, it will give the error.
I don't know if it might help to install the game again? Because i tried repairing it, and it doesnt do anything.
- @R0cketCat Do you get any lastException files in your documents folder ?
@crinrictYes, but each time a different cause within python.
but i think i got it working right now. I deleted some cache from origin )not even from the sims game itself', repaired the game after. After that it looks like its working.
- @R0cketCat Could you delete them all, then trigger the error and check if a new one is created ? If so, please upload
Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info)
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