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@EnochIsSalty Syncing programs (such as OneDrive) and Sims 4 don't get along well together. I highly recommend decoupling Sims 4 from syncing and doing any backup manually instead. There's a thread on how here: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/td-p/12475370
- Moozilla132 years agoSeasoned Ace@EnochIsSalty If you do have OneDrive installed on your computer at all, it will by default sync the device. (You would have to manually disable it syncing in your settings.) Do you see OneDrive listed anywhere in File Explorer? You can also check for it by looking at all applications and programs in your computer's device manager (settings app).
- luthienrising2 years agoHero+
When you look at the file Documents > Electronic Arts > The Sims 4, what is the folder that Documents is in?
- 2 years ago
It's in the Sims 4 folder.
- luthienrising2 years agoHero+
@EnochIsSalty And what folders are above Documents > Electronic Arts > The SIms 4? I suspect that you have your Documents folder inside OneDrive, but you need to look at the folders for that. You can also get the full path from inside the game: https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
If it's OneDrive, you actually need to get Sims 4 out of OneDrive. Syncing Sims 4 files with OneDrive results in things like OneDrive deciding to "fix" your folders by putting stuff you deleted back in, etc. We have support about Sims 4 OneDrive problems here: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/td-p/12475370
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