This was fixed in today's patch
I keep getting this save error code and it happens every time I launch the game and go to save. It happens right after one of my sims becomes frozen and won't go onto another task. Shift+Debug on the sim fixes the sim and they are no longer frozen (resetsim + name does not work), but the save error code still occurs. I do not have any custom content or mods, I do own all of the game packs and stuff packs. I am playing on a Mac.
Please help! I really like playing the sims but I can't keep playing if I am going to lose my progress every time I launch the game.
Update:
I have also tried repairing the game in Origin and still getting the same error code. Other forums I have seen with a save error code was because of CC or mods, but I don't have those and I don't know what to do
I also had this issue starting from last night, I also have no CC or mods, I tried verifying the game files, deleting the cache fikes uninstalling and reinstalling and a few other apparent fixes but still no luck, I even copied the lot I had made and the family to start a new game and still having the same problem when saving after a couple of minutes or so of playing! 😞
@gexter375
@anastasiazvirby - do you have a MAC also?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
I don't work for EA
I turned off mods/cc and reset my game, only replaced my saves and tray and it won't stop. What now? It started after I purchased Dine Out, if that has to do with it.
Hi @sollosims
what's the exact error number your getting ? Could you post a screenshot ?
good morning and thank you for replying quickly! the error code is 510:70279b77:d2b7bb65.
I've noticed a 510 error this evening as well. It is not the same as this one, since it is 510:a19a5568:f7fe8698.
I minimized the game and went on the internet where I found this post. In another post it said it could be fixed when closing the lifestyle brand down. I wanted to see if updating it would solve the save issue as well, so I updated the lifestyle brand and tried to save. Where it previously wouldn't let me save, it now did save successfully. I played for 30 minutes and was able to save the game with no issue, where there was an issue before I updated the brand after this amount of time.
I tried saving the game after the royalty payout the next day, and that worked fine as well.
