Forum Discussion
Update:
I have also tried repairing the game in Origin and still getting the same error code. Other forums I have seen with a save error code was because of CC or mods, but I don't have those and I don't know what to do
I also had this issue starting from last night, I also have no CC or mods, I tried verifying the game files, deleting the cache fikes uninstalling and reinstalling and a few other apparent fixes but still no luck, I even copied the lot I had made and the family to start a new game and still having the same problem when saving after a couple of minutes or so of playing! 😞
- kreatora8 years agoHero (Retired)
@gexter375
@anastasiazvirby - do you have a MAC also?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
I don't work for EA- AnastasiaZvirby8 years agoSeasoned Newcomer
I'm on PC here's my DxDiag attached
- kreatora8 years agoHero (Retired)
@anastasiazvirby
Your computer is fine. I have only one question when exactly you installed these new drivers for Nvidia? Have you done this before or directly before these problems?
Sometimes the latest Nvidia drivers are not necessarily the best for the game.
If it is not related to it, then the reason is probably the last update of the game.
Have you made a factory reset of the game after repairing the game files in Origin?
Try resetting your files as described in the following post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199