Forum Discussion

8 years ago

Solved

[FIXED] Save Error 510:a19a5568/510:70279b77 - Issue with Life Style Brand

I just developed this 510 error as well. Followed all of the instructions re: removing mod folder, clearing cache, repairing game, etc. It was giving the error when I had the game create a brand new ...

crinrict
7 years ago
This was fixed in today's patch

Fixed an error that was preventing players from saving their game if their celebrity Sim had the Lifestyle Brand fame perk and had received royalty payments.

crinrict

Hero+

8 years ago

Hi @dilara162 and @adriana304

do you guys remember the exact error number ? Not just 510 but also the numbers after. Sounds like you're having a different issue from this error.

adriana304

8 years ago

Hi @crinrict

I just happened to have an old copy of the problem game. The exact error is: 510:a19a5568:6a63c9ff. I went into the game and tried to save. I got that error. When my sim went to the computer and closed her Brand, I was able to save again right after that. It took two days to discover that, so I was hoping to save someone the frustration and tears. :D

crinrict
Hero+
8 years ago
HI @adriana304

thanks for your answer. There's a different 510 making it's rounds as well so I was wondering if yours is the same.

Would you be able to share your save with me so I can forward it to QA so they can look into it ?

Thanks in advance.

You can upload your save to google drive or one drive and PM me the link or if you don't mind that others have it, you can create a .rar file and upload to your post.
- adriana304
  8 years ago
  @crinrict
  I do not have a problem sharing the file. The issue with not being able to save happens about a sim hour in when she gets notice of the amount her Brand has brought in for the day. After that, the error happens when trying to save. I tested it with this version. I can save up until the notice and immediately after the notice, I can't.
  Slot_00000014.rar9.7 MB
ManaJanee
7 years ago
Hi @adriana304,

Thank you heaps!
I have had this issue for 2 days, it was causing my sims who have died (elderly ones) to come back (when i restarted the game) but i still have their grave stones and they would come back as ghosts (weird). And i would be a few days behind where i was actually.
Tried closing one of my sims Brand and it saved! They really need to fix the Brand... it doesn't work and apparently prevents you saving the game.