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iheartsandwiches's avatar
iheartsandwiches
Rising Vanguard
3 years ago

Gallery listing of a lot cycles icons for lot & household, freezes then crashes.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? version 1.92.145.1030 on PC
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Look at a broken gallery build. I filtered by All - Newest - Lots - (include custom content not checked) used search term Item Name: trailer. The lot I clicked was Double Wide Trailer Reno by KandyKane35 - Original by Allied1987. I cannot reproduce the bug or crash after a game restart.
What happens when the bug occurs? Trying to view a gallery listing that appears to have cc/mods breaks the gallery, freezes the gallery and then crashes the game. I do not use mods or cc ever, nor do I ever filter to see what I will never download so the fact that the gallery even allowed me to see a glitched broken cc/mods enabled build is very concerning.
What do you expect to see? Gallery uploads that DO NOT have cc or mods when not filtering for mods or cc. Also, for the gallery to not hiccup itself into oblivion when trying to show me a listing.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I was browsing the gallery searching the term "trailer" to see if my most recent build had uploaded. I also like to see other builds like my own & see who had better ideas, you know as you do. I saw a build & clicked the gallery listing.The gallery then began to turbo flash every game type icon that exists. I was looking for a build while filtering Lots (cc/mods filter was not checked) but the gallery listing was not only showing icons for lots but also households. I tried to close the gallery but the game took me back to the worlds map with the gallery listing still turbo spinning all the icons at once. I tried to close the game & the EA App crashed. I took a few screenshots while it let me. I've uploaded them below hoping the images fill in the gaps of my explanation because I'm telling you have no idea how to accurately describe what happened. The game just kinda farted, hiccuped & sneezed digital gunk all at once then gave up & crashed.

https://drive.google.com/file/d/1Mr6v_75zxTpARZKdzXcq6CSHnsq8w_BW/view?usp=sharing

https://drive.google.com/file/d/1X2AfNArOH5phEJcqwpqOxe2PxjC6wbl7/view?usp=sharing


https://drive.google.com/file/d/1ONvdPULMIfbtPluCT5ByGK2UVo-auzhc/view?usp=sharing

Looking at the lot on a game reload it does not appear to have cc, so maybe the issue is unrelated to cc. Image of the lot below.

https://drive.google.com/file/d/1Q2nhXR5c4N11B3mrZHX3DMpHO3LOzpuG/view?usp=sharing

EDIT: This happened after starting a new game save. I had only been playing about an hour when the issue happened. Hope that helps.

2 Replies

  • @iheartsandwiches Since you can't reproduce it a second time, it could just have been a gallery hiccup

    Did you ever have issues again after this initial one ?
  • @crinrict I have never seen the gallery "hiccup" before. This was so strangers to me I thought I'd better report it. I've not been able to reproduce it & have not seen it since.

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