Game completely resetting between saves
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.91.186.1030
What expansions, game packs, and stuff packs do you have installed? Holiday, Kits, paranormal, nifty knitting, tiny living, my first pet, laundry day, fitness, bowling night, vintage glamour, backyard, romantic garden, movie hangout, cool kitchen, perfect patio, luxury party, werewolves, my wedding stories, dream home decorator, realm of magic, jungle adventures, parenthood, vampires, dine out, spa day, cottage living, eco lifestyle, island living, get famous, seasons, cats and dogs, city living, get to work
Steps: How can we find the bug ourselves? Possibly access my account. Start a new game save on an empty lot and place a house of some kind, save, then exit to main menu. Start a new game, create a sim, and then go to select a lot, you'll see that the one you just created is no longer there.
What happens when the bug occurs? Every time I close the game completely, then open it again.
What do you expect to see? My game saves to actually save and not completely reset the world.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Every time I open my game, any previous households and houses that I previously played with have completely disappeared. When I create a new sim and go to purchase a plot of land or house to move into, it does not show any active households. This started about a month ago when I noticed that my entire game was completely reset and I lost any saves I had. I can access them from "load game" but I have to replace the household every time I want to play. I can create a sim and new house, save, exit to loading screen, create a NEW sim, go to select a plot of land the household I JUST created is completely gone as if it never happened.
This sounds normal to me. New Game means starting over, without any houses, community lots, or households that you added or otherwise changed. This makes the starting conditions the same as any other new game. It also means you will start at 0800 (8 am) on Sunday. The only thing that should change is the season, if you have Seasons and chose a different season.
You don't have to start over to add new Sims. You can Load Game, choose an existing save, then click on an unused house or vacant lot. The large button at the bottom right will let you Create New Household To Move In. There's another button at the top right for Manage Households and you can use that to move existing households. You can even do this right after you finish building, by pressing F1 or going to Manage Worlds instead of going back to the Main Menu.
To summarize, use Load Game if you want to keep the changes you made. Use New Game only when you want everything to go back to the way it started. Hope that helps.
