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wlgrhm's avatar
wlgrhm
4 months ago
Solved

Game freezes when trying to create an alien

Please help! I have tried multiple times to create an alien sim, both through adding a sim to the household through the "add occult sim" button, and through trying to change a human sim into an alien...
  • crinrict's avatar
    crinrict
    4 months ago
    @jazimon There's a stickied list in the mods forum. Maybe that helps.
crinrict's avatar
crinrict
Hero+
4 months ago

Try the following

  • Close the game
  • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
  • Repair the game
  • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
  • Start a new save game
  • Check if you still have the error
  • Report back with your results for further steps on how to get your stuff back.
wlgrhm's avatar
wlgrhm
4 months ago

I'm about to try this, but how do I rename that address? When I try, my computer tells me it can't find that file. I'm not very tech-savvy, so I'm likely doing this wrong, lol. Also, are you sure I can still access my save files after I do this? Thank you!

  • crinrict's avatar
    crinrict
    Hero+
    4 months ago
    @wlgrhm are you on PC or mac ?
    • wlgrhm's avatar
      wlgrhm
      4 months ago

      PC!

      • crinrict's avatar
        crinrict
        Hero+
        4 months ago
        @wlgrhm It's a folder you find in your Documents folder. Open the explorer, then navigate to Documents and find the electronics arts folder in there.

        @jazimon Are you also on PC ?
        Maybe get someone to help you if you're not sure.

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