Forum Discussion

Rising Veteran

1 year ago

Game freezes/Visual issues on character values UI menu

My game version is 1.108.349.1020, and all my custom content and mods are updated to the latest patch and Lovestruck expansion pack. However, after the recent hotfix patch for PC, I'm unable to access the Simology panel. Clicking on it causes it to flash. A second click makes it appear, but it only displays the traits and nothing else. Subsequently, all other panels lock up, and the game freezes to the extent that I can't even access the options menu to exit. My only recourse is to force-quit the game. I've attempted to repair the game and have followed every suggestion from similar threads, but to no avail. I'm hoping for a real solution to this bug soon. Thank you.

13 Replies

crinrict
Hero+
1 year ago
@Katiardguez Please move your mods folder to the desktop, delete Documents > Electronic Arts > The Sims 4 > localthumbcache and then try again on a backup of your save
Katiardguez
Rising Veteran
1 year ago
@crinrict I have already tried that and it hasn't worked. I have tried every single solution that I have read on this forum and nothing has worked.
crinrict
Hero+
1 year ago
@Katiardguez Does it happen on a new save ?
Katiardguez
Rising Veteran
1 year ago
@crinrict In a new save, the bug doesn't seem to reappear, but I wish to continue playing the current save that I have been playing for almost two years. Thanks.
crinrict
Hero+
1 year ago

Would you be willing to share your save with me ?

If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.
Katiardguez
Rising Veteran
1 year ago
@crinrict I would share my save files, but I don't have a Google or OneDrive account. After more than 20+ years of playing The Sims, I've decided to uninstall the game and move on. A game is supposed to be fun and not cause additional stress. Thank you.
crinrict
Hero+
1 year ago
@Katiardguez That's of course your decision. Hopefully someone else that has the issue still can provide more info then.
Katiardguez
Rising Veteran
1 year ago
@crinrict Greetings, I re- installed the game and added back the updated mods and cc. Started a new save but the bug re-appeared but it seems that I had forgotten to remove a mod called "LessIntrusiveSims" by Turbodriver. Once I removed it the game was back to normal. Dont know if this helps anyone.
luthienrising
Hero+
1 year ago
@Katiardguez Less Intrusive Sims shouldn't affect any game UI. Have you tested with the mod when no other mods are installed?
Katiardguez
Rising Veteran
1 year ago
@luthienrising No, I haven't tested the mod on its own. All I know is that once it was removed the bug didn't
re-appeared and game was back to normal